Terms and Conditions
1. scope of application
Saka Stardust Drinks operates a webshop under the name "www.stardust-drinks.com". The following General Terms and Conditions govern the contractual relationship between Saka Stardust Drinks (hereinafter referred to as "we") and customers (hereinafter referred to as "you") who purchase goods and services via this web store in the version valid at the time the contract is concluded.
The offers on our website are non-binding. They are only valid as long as a product is available. Price and product range adjustments are reserved. The products are described according to samples or supplier information. Slight deviations in size, color, structure and processing are possible.
3. Order and conclusion of contract
With the online order, an e-mail order or in the case of a telephone order with the verbal transmission of the order data, you make a legally binding offer to conclude a purchase contract and accept these terms and conditions and the prices shown. You will receive a confirmation of receipt of your order. This confirmation does not represent an acceptance of the offer by us. The legally binding contract comes into effect only with the dispatch of the order confirmation by e-mail.
The prices are in Swiss Francs (CHF) excl. VAT and without shipping costs. Shipping costs will be charged separately.
Value added tax is not charged, as the company is not subject to value added tax.
Payment is only possible with the means of payment accepted in the webshop. At the moment these are:
6. delivery and delays
The shipment usually takes place within 5 working days after receipt of payment, provided that the goods are in stock. If goods are not in stock you will be informed by e-mail. General exceptions are indicated on the website. For urgent orders, we recommend that you contact us in advance. We are not responsible for delays in delivery caused by manufacturers, producers, third parties or force majeure. In case of delivery delays of more than one month, you have the right to withdraw from the contract without prior notice. If the delivery is not accepted by you or picked up and returned to us, we will charge you the entire transport and the additional costs incurred.
7. shipping costs
The shipping costs (packaging and transport) are per order flat rate CHF 10.- (within Switzerland and Liechtenstein)
8. right of return
Ordered goods can be returned to us within 7 working days from the date of shipment at your own expense and risk. Excluded from the return are personalized goods, customized or personally printed goods, as well as special offers and promotions. Here there is no right of return. Furthermore, there is no right of return for items that have already been used or opened. The goods must be undamaged, complete and in their original packaging. In addition, the reason for return must be stated. If these criteria are met, you will be refunded the purchase price less shipping costs according to section 7. If the return criteria are not met, we may refuse to take back the goods.
Please check the delivered goods immediately and report any defects to us immediately, but no later than 5 days after receipt of the goods by e-mail. The defective goods must be returned to us within 10 days after receipt. The shipping costs will be paid by us. For late reports or returns, the warranty claim expires.
10. no sale to minors
Alcoholic beverages may not be sold to minors under 16 years of age in Switzerland according to legal regulations, spirits may not be sold to minors under 18 years of age. By placing an order with Saka Stardust Drinks, the customer acknowledges these provisions and confirms that he is authorized to make the purchase. Saka Stardust Drinks declines any liability in case of violation.
11. final provisions
The GTC and the contracts that are concluded based on these GTC are subject to Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). We reserve the right to change the GTC at any time. The respective valid version will be published on our website and is valid from the date of publication. In the event that individual provisions of these GTC should be invalid in whole or in part, this shall not affect the validity of the remaining provisions.
Please do not hesitate to contact us if you have any questions.